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Privacy Policy

Privacy Policy

Effective Date: March 14, 2026

1. Introduction

Welcome to dencyfashion.com (“us”, “we”, or “our”). dencyfashion.com (hereinafter referred to as “Service”) is owned and operated by our parent firm registered in India, catering to retail clothing shoppers worldwide.

Our Privacy Policy governs your visit to dencyfashion.com and explains how we collect, safeguard, and disclose information that results from your use of our Service. We process your data in compliance with international data protection standards and in alignment with our payment processing partner, PayPal, who secures all financial transactions.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Definitions

  • SERVICE: Means the dencyfashion.com website.

  • PERSONAL DATA: Means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  • USAGE DATA: Is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

  • COOKIES: Are small files stored on your device (computer or mobile device).

  • DATA CONTROLLER: Means a natural or legal person who determines the purposes for which and the manner in which any personal data are processed. For the purpose of this Privacy Policy, we are the Data Controller of your data.

  • DATA PROCESSORS / SERVICE PROVIDERS: Means any natural or legal person who processes the data on behalf of the Data Controller. We use the services of various third-party partners (such as PayPal for secure checkout and global shipping networks) to process your data effectively.

3. Information Collection and Use

We collect several different types of information for various purposes to provide, process, and improve our retail clothing Service and deliver international orders smoothly.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information strictly includes:

  • Email address

  • First name and last name

  • Phone number

  • Billing & Shipping Address, Country, State, Province, ZIP/Postal code, City

We may use your Personal Data to contact you with transactional notifications, international tracking updates, or automated marketing materials. You may opt out of receiving promotional communications at any time by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through any mobile device. This may include your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and geo-location area data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain transaction parameters. Examples of Cookies we use:

  • Session Cookies: To operate and manage our checkout system.

  • Preference Cookies: To remember your shopping cart preferences and settings.

  • Security Cookies: To protect against fraudulent activities.

5. Use of Data

dencyfashion.com uses the collected data for the following standard business purposes:

  • To provide, maintain, and secure our online store.

  • To fulfill your international purchase orders, process payments via PayPal, and notify you about your delivery status.

  • To provide efficient shopper customer support.

  • To monitor usage and detect, prevent, and address transactional fraud.

  • To carry out our contractual obligations, billing, and collection.

  • To provide you with automated tracking details and transactional receipts.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required under applicable Indian and international taxation, fiscal, and regulatory laws. When transaction records are no longer mandatory to defend against claims or legal compliance, they are securely anonymized or permanently deleted.

7. Transfer of Data

Your information, including Personal Data, is collected from our Indian operating hub and processed/stored on secured cloud servers. Since we cater to international shoppers, your submission of order information represents your agreement to secure data transfers required to process international credit/debit card or PayPal transactions over a PCI-compliant global network.

8. Disclosure of Data

We may disclose personal information under the following limited circumstances:

  • Payment Gateways: We securely redirect you to PayPal to authorize global payments and prevent checkout fraud.

  • Logistics & Service Providers: We disclose your physical shipping data to international third-party shipping carriers (e.g., FedEx, DHL, UPS, India Post) strictly to complete delivery.

  • Law Enforcement: If required to do so by applicable Indian laws (including the Information Technology Act, 2000) or valid requests by international public authorities.

9. Security of Data

The security of your data is our primary concern. All electronic checkout transactions are protected using Secure Socket Layers (SSL), strict internal firewalls, and digital encryption certificates. Furthermore, all payments are managed directly via PayPal’s PCI DSS (Payment Card Industry Data Security Standard) Level 1 certified secure networks.

10. Your Data Protection Rights Under GDPR (For EU/UK Shoppers)

If you are a resident of the European Union (EU) or European Economic Area (EEA), you are entitled to specific rights under the General Data Protection Regulation (GDPR). To exercise these rights, please contact our support desk:

  • The right to access, update, restrict, or delete the personal data we hold about you.

  • The right of rectification for inaccurate or incomplete data.

  • The right to object to automated data processing.

  • The right to data portability.

  • The right to withdraw your consent at any given time.

11. Your Data Protection Rights Under CCPA/CalOPPA (For US/California Residents)

In accordance with California law, California consumers have the right to know how their data is shared, access their personal data in a portable format, request deletion, and opt-out of data sales.

  • We do not sell, rent, or monetize your personal information to third parties for monetary consideration.

  • Users can visit our store pages anonymously via standard DNT settings.

  • You can easily submit any privacy request by emailing us at support@dencyfashion.com.

12. Payments & Financial Data

We do not store or collect your payment card numbers, bank details, or PayPal credentials on our local servers. That data is provided directly by you to our third-party checkout partner, PayPal, whose use of your personal information is governed directly by their corporate Privacy Policy.

13. Children’s Privacy

Our retail apparel Services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children. If we discover that a minor has provided us with data without parental consent, we take immediate steps to remove it from our records.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, Indian IT Act compliances, or international data handling, please contact our support desk:

  • By Email: admin@dencyfashion.com

  • Phone Support: (+91) 93275 60388 (Note: If you have an Indian number for support, you can update it here)